Share My Adventures
Support
How can we help?
Answers to common questions, and a direct line to us if you need more.
Email support
We usually reply within two business days.
support@svwdesign.com
Frequently asked questions
How do I start an adventure?
Open the app, tap the + on the Adventures tab, and choose Quick start (create and go now) or Plan it out (set a name, type and time). Invite friends from the map once it is created.
Why does the app ask for location and background location?
Location shows your position on the map while you view or record an adventure. Background ("Allow all the time") location keeps your position updating for the people following you while the app is closed, and lets an SOS alert send your location. Both are optional and only used during an active adventure you have started. You can change them any time in your device Settings.
How do I stop sharing my location?
Stop or complete the adventure from the Adventures tab or the map screen. You can also revoke location access at any time in your device Settings — the app keeps working, it just cannot show your live position.
How do I delete my account and data?
In the app, go to Profile and choose Delete account. This permanently removes your profile, adventures, positions, comments, friendships and settings. You can also email us and we will do it for you.
Is this an emergency service?
No. Share My Adventures helps your friends and family know where to look for you. It does not contact emergency services. In an emergency, call your local emergency number.
Share My Adventures is made by SVWDESIGN (PTY) LTD.
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